Screens disconnect and reconnect every few minutes

[sebastian.schilling]

I am using a HooToo USB 3.0 Dual Monitor Docking Station with a MS Surface 3 and two Samsung S22D300 Monitors. Newest Display Link Drivers are installed. Monitors disconnect and reconnect every few minutes, I tried everything from the Troubleshooting but nothing changed. I attached the log from the analytic tool and hope sb here can help.

[JamesH]

Hi,

The logs are showing USB connection errors.

Can you run through the steps in this FAQ?
http://www.displaylink.com/support/ticket.php?id=370

Thanks,
James