boldt
02-05-2015, 07:56 PM
I recently acquired a surface pro 3, and I am having great difficulty in getting 3 monitors to function with the current displaylink driver and supported hardware. At one point I had 2 of the 3 working but since an undock/redock I am back to nothing.
The 3 displaylink adapters are:
1 x Dynadock U3.0
2 x EVGA UV Plus +39
I am running Displaylink 7.73M3 (7.7.59503.0)
I have attempted to uninstall and re-install all drivers by first using the Uninstall from the Programs & Features, immediately followed by the DL_install_cleaner tool.
What is odd is that the displaylink and Surface "see" the monitor (and I can configure it in the Screen Resolution), the monitor shows signal (I am not getting a signal loss message on the monitors) but no display, juts a blank screen. Even if I select "identify" I get no response on the monitors.
In fact I have been able to get all 3 monitors to show signal (and appear in the screen resolution menu for positioning) but alas no display (just black)
I saw reference of a support tool would that information be helpful?
Not sure of the next steps would be? Thanks in advance!
The 3 displaylink adapters are:
1 x Dynadock U3.0
2 x EVGA UV Plus +39
I am running Displaylink 7.73M3 (7.7.59503.0)
I have attempted to uninstall and re-install all drivers by first using the Uninstall from the Programs & Features, immediately followed by the DL_install_cleaner tool.
What is odd is that the displaylink and Surface "see" the monitor (and I can configure it in the Screen Resolution), the monitor shows signal (I am not getting a signal loss message on the monitors) but no display, juts a blank screen. Even if I select "identify" I get no response on the monitors.
In fact I have been able to get all 3 monitors to show signal (and appear in the screen resolution menu for positioning) but alas no display (just black)
I saw reference of a support tool would that information be helpful?
Not sure of the next steps would be? Thanks in advance!