Display Link Software Install Error

[havette]

compatibility with Windows 8.1 ?

when trying to install, I get "DisplayLink has detected USB graphics software installed from a different vendor."

I uninstall any other drivers, went and uninstalled all the hidden devices to.

I am attaching the file created by the support tool from displaylink

Any help would be greatly appreciated

[havette]

we are stuck...

THANK YOU !!

[Wim]

Can you run the stand alone tool from here:

http://www.displaylink.com/support/ticket.php?id=365

It should show the same error, but generate a log file. If you can send the log file, it will tell us more about why the check is failing.

Wim

[havette]

here is the file

[JamesH]

Hi,

SMSC graphics software has been detected.

Can you review this FAQ for next steps?
http://displaylink.com/support/ticket.php?id=358

Thanks,
James

[havette]

we reinstalled the computer...
problem solved :)