Lags using Dell D5000 with Latitude 6430u

[erbarraud]

Hi,

Made some research but eventually couldn't find any results for my issue.

I have a Dell Latitude 6430u with their D5000 wireless docking station.
I plugged 2 Dell 24 U2414h using HDMI and Display Port.
I use Logitech wireless mouse and keyboard

The Dock is literally on my computer, with best signal strength.

However I'm facing huge mouse, keyboard and display lags when browsing the web and using apps such as Excel.

Drivers and Firmware seems up to date.


Dell display Link Manager : 7.5.540.18.0
Dell Wireless hub application : 1.8.5.1280
Dell D5000 Firmware : 2.1.1.4731


The set-up is unusable so any tips would be more than welcomed.

Erik

[JamesH]

Hi,

Can you install the latest DisplayLink software?
Latest is 7.7M3 from http://www.displaylink.com/support/downloads.php

Thanks,
James

[altmannj]

I would like to second OP on the issues.

I've been having the same problems for roughly 8 months. It most notably happens in web browsers. The mouse "slows down" whenever I hover over a link, pictures, etc. It even slows down when hovering over tabs in firefox. the mouse will lag as well as the window when dragging any type of window on the external monitors.

I've gone through Dell's website for their drives and have had this problem and I've been using DisplayLink drivers from this site for probably 6 months. I've recently re-installed Windows 8.1 to see if that would clear up the issue, but it still happens consistently.

Setup:
-Dell e7440 (Running windows 8.1)
-D5000 Docking Station
-1x Dell 1080p display (laptop)
-2x 24" 1080p monitors connected through Display Port and HDMI (Both to DVI)

Software:
-Display Link: 7.7.59503.0
-Dock Firmware: 2.1.1.4731
-Wireless HUB: 1.8.5.1280