USB 3.0 monitor does not work

[firestorm]

Hi!

I use DL device with USB 3.0 for a long time, but couple of days ago it stopped working. It was on Mountain Lion.
I tried to reinstall the driver, tried to install 2.1 version, but it was not successful.

Then I updated my OS to Maverics, and tried to install different drivers - with the same result.

Monitor is black, when I connect DL USB cable, I can't even see any messages in Console.

What can be a source of this problem?

Thank you in advance.

[firestorm]

So after new driver update I see those lines in logs:
--------------------------
05.11.13 12:58:17,526 DisplayLinkManager[104]: Untrusted apps are not allowed to connect to Window Server before login.
05.11.13 12:58:17,526 DisplayLinkManager[104]: Set a breakpoint at CGSLogError to catch errors as they are logged.
05.11.13 12:58:17,526 DisplayLinkManager[104]: On-demand launch of the Window Server is allowed for root user only.
05.11.13 12:58:17,526 DisplayLinkManager[104]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
05.11.13 12:58:17,527 DisplayLinkManager[104]: On-demand launch of the Window Server is allowed for root user only.
05.11.13 12:58:17,527 DisplayLinkManager[104]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
05.11.13 12:58:17,527 DisplayLinkManager[104]: This user is not allowed access to the window system right now.
05.11.13 12:58:17,704 DisplayLinkManager[104]: _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
05.11.13 12:58:17,708 DisplayLinkManager[104]: CGSConnectionByID: 0 is not a valid connection ID.
05.11.13 12:58:17,708 DisplayLinkManager[104]: CGSConnectionByID: 0 is not a valid connection ID.
05.11.13 12:58:17,708 DisplayLinkManager[104]: CGSConnectionByID: 0 is not a valid connection ID.
05.11.13 12:58:17,708 DisplayLinkManager[104]: CGSConnectionByID: 0 is not a valid connection ID.
05.11.13 12:58:17,712 DisplayLinkManager[104]: CGSConnectionByID: 0 is not a valid connection ID.
05.11.13 12:58:17,712 DisplayLinkManager[104]: CGSConnectionByID: 0 is not a valid connection ID.
05.11.13 12:58:17,716 DisplayLinkManager[104]: CGSConnectionByID: 0 is not a valid connection ID.
05.11.13 12:58:17,724 DisplayLinkManager[104]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
05.11.13 12:58:17,724 DisplayLinkManager[104]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
05.11.13 12:58:17,725 DisplayLinkManager[104]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
05.11.13 12:58:17,736 DisplayLinkManager[104]: CGSConnectionByID: 0 is not a valid connection ID.
05.11.13 12:58:17,736 DisplayLinkManager[104]: Error enabling suspendResume handling
---------------------------

Any suggestions?

[firestorm]

Seems that device is not even detected by OS X.

Permissions repair didn't solve the problem.

Help, please!
My configuration is in attachement.

[Carlo]

Can't see any USB display in the profile, from your description it looks like a HW issue.
You may want to check power and cables.

Carlo

[firestorm]

Thank you very much for your answer and your time, Carlo.

I checked all cables, tried to reconnect to different USB-ports, then I tried to plug DL-adapter in USB 3.0 hub with external power (also I tried to plug it into USB 2.0 port on this hub) - no luck.

I tried to reset SMC and PRAM on macbook - still no luck.

It's a bit strange, that USB 3.0 external hard drive is working perfectly on every USB port. And DL adapter doesn't even appear in logs while I plug it in.
But I can see green light on it, an it's quite warm - so I think it is powered.

Is there something I can try?

Thank you one more time!

[Carlo]

I'm not sure there is much more to try, the device does not seem to be there. The power might be there but no USB.
It looks a HW issue to me, your options depend on the device manufacturer really.

Sorry!
Carlo

[firestorm]

Ok, thank you very much!

Seems that it's dead, because this time I tried to plug it into 5 different laptops, with OSX, Windows and Linux. None of them detected this device.

Thank you one more time.