win 8 + dvi + 7.1 drivers = mirror only mode?

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for some reason i have the latest drivers and win 8 and the most i can get from 3rd monitor is ability to see it in mirror mode. when i extend it goes to black?

here are the settings i have currently: http://screencast.com/t/ItuS6MBkQMC

this is the setting that turns the pluggable monitor to black screen... http://screencast.com/t/Ku16MxMIeUvb

these are my specs: http://screencast.com/t/CdRvgzFZ

these are my ratings: http://screencast.com/t/XwbQaKifn1v

i have the pluggable UGA-2K-A going to dell monitor just like the other 2.

please help!

[Wim]

You need to post your debug logs...

Wim

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You need to post your debug logs...

Wim

how do i get that?

[Wim]

http://kb.displaylink.com/269

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compatibility check...

Pass: Basic mode support
Pass: Device attached
Pass: Device started correctly
Pass: Graphics driver date
Pass: WEI is above recommended 3
Pass: No Other USB graphics software installed

attached are DisplayLink Support Files

please get my 3rd dell monitor the same as others out from black screen when i extend, when i mirror it works just fine?

[Wim]

It looks like there is a primary display driver missing as it's using the default Microsoft driver in the system details.txt:

Graphics: Microsoft Basic Display Driver ((Standard display types))
Graphics Driver: Dated 0

That doesn't look right. Do you have all the latest graphics card drivers installed?

Wim

[map]

It looks like there is a primary display driver missing as it's using the default Microsoft driver in the system details.txt:

Graphics: Microsoft Basic Display Driver ((Standard display types))
Graphics Driver: Dated 0

That doesn't look right. Do you have all the latest graphics card drivers installed?

Wim

i don't know if i do... how can i find out if i have the latest nvidia drivers?

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i installed latest nvidia as seen here: http://screencast.com/t/0aBcuJii

then it extended, but then i restarted the computer and it now goes to black again?

please help...

[map]

attached are new files after nvidia driver install...

Pass: Basic mode support
Pass: Device attached
Pass: Device started correctly
Pass: Graphics driver date
Pass: WEI is above recommended 3
Pass: No Other USB graphics software installed

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anyone there?

how does it go from working on extending after nvidia driver install and then BACK to black screen after restart?

[Wim]

The primary graphics drivers still look strange on this machine. In the system details.txt I see:


Graphics: Microsoft Basic Render Driver (Microsoft)
Graphics Driver: 9.17.10.2849 Dated 2012/09/02
Graphics: Intel(R) HD Graphics (Intel Corporation)
Graphics Driver: 9.18.13.1407 Dated 2013/02/09
Graphics: Microsoft Basic Display Driver ((Standard display types))
Graphics Driver: Dated 0
Graphics: NVIDIA GeForce GT 520 (NVIDIA)
Graphics Driver: Dated 0


The items in bold should not be there and I think the cause of the issue. If you run the debug and look at the system details do these items still appear? If so then there is something weird with the primary graphics drivers, which is causing our drivers not to work.

Wim

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The primary graphics drivers still look strange on this machine. In the system details.txt I see:



The items in bold should not be there and I think the cause of the issue. If you run the debug and look at the system details do these items still appear? If so then there is something weird with the primary graphics drivers, which is causing our drivers not to work.

Wim

how do i run debug? and how can i fix this driver issue... remember it worked right after nvidia driver install and then i restarted and went back to black on 3rd dell monitor with displaylink.

thanks for the help so far, but it seems like i am running in circles.

[map]

i just had 3rd monitor up again after nvidia driver uninstall...

attached are those files.

THEN AFTER RESTART I WENT BACK TO BLACK SCREEN ON THIRD DISPLAYLINK MONITOR... WHAT IS GOING ON!?