Dell E6230 Will Not Shutdown [Archive]

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gevans

12-14-2012, 01:59 AM

Have a number of new Dell E6230 laptops with a Toshiba U3 Dynadock. When the dock is connected to a USB 3 port and the OS (Windows 7) is Shutdown the laptop restarts instead. This does not occur when the dock is connected to the USB 2 port.
Have updated BIOS, device drivers and latest DisplayLink software but still have the issue.
Any ideas as to the issue?

gevans

12-16-2012, 11:12 PM

Have now found the issue to be caused by the following BIOS setting:
-BIOS Setup
-Power Management
-Wake on LAN/WAN
If the value is not set to Disabled then the issue occurs.