Slow Browser using HP USB 2.0 Docking Station

[matthewjl79]

Hi,
This may have been raised before but I use several HP USB 2.0 Docking Stations running the latest Displaylink software 6.3 but when using Firefox, Chrome the performance is very bad. Scrolling is slow, curser jumps around etc.
Does anyone have any suggestions.
Using the laptop display is fine.

Thanks
Matt

[Wim]

What OS and what are the PC specs?

[matthewjl79]

Sorry...Windows 7 Pro x64
HP Folio laptops - http://www.hp.com/united-states/campaigns/folio13/specs.html#.UMcMU3c_h4I

Mixture of 4GB / 8GB Ram, all having the same problem.

[Wim]

OK - wondered if it was an XP issue or slow machines, but they look fine.

Are you using the latest DisplayLink software?
Are the primary graphics drivers up to date?
Are the USB 3.0 Host Controller drivers up to date?
Are you using Aero graphics mode, rather than basic mode?

Those are probably the likely candidates. If this doesn't solve it can you post the logs from one of the machines?

http://kb.displaylink.com/269

Thanks

Wim

[matthewjl79]

Hi
Thanks for the suggustions:
1. Yes
2. On the HP Website yes but I have noticed an update on the intel site, but at present it won't let me download it!
3. It wasn't but is now, still same issue
4. Yes using Aero mode

Will upload logs.

[matthewjl79]

Hi,
I have the zip file, where do i upload it too?

Thanks