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Prom73
12-08-2012, 07:42 PM
I Buy a Ultrabook HP Spectre XT Pro, with windows7.
I upgrade to win8
I buy a Port Replicator HP USB 2.0, when i install the software of port replicator tell me that opertive system not suported.
I do not have video in the external monitor
HP suport team told me that I have to upgrade video software
I upgrade to DisplayLink USB Graphics Software for Windows* V7.0 M3
I still do not have video,
Would you please help me
Best regards

Prom73
12-20-2012, 04:45 AM
Some help please

JamesH
01-04-2013, 09:13 PM
Hi,

Please post the logs as described here http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

Prom73
01-16-2013, 12:28 AM
Thank you
here is the zip file

Hi,

Please post the logs as described here http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

Wim
01-16-2013, 09:27 AM
Your logs show that no DisplayLink device has been detected. What is the HP dock model number you have? If it is the HP 2005pr (USB 2.0 dock) then this is not based on DisplayLink technology.

Wim

xkovi
01-16-2013, 10:44 AM
Isn't it similar to my problém with HP USB 2.0 docking station described here (http://www.displaylink.org/forum/showpost.php?p=8989&postcount=4)?

Prom73
01-17-2013, 02:27 AM
Your logs show that no DisplayLink device has been detected. What is the HP dock model number you have? If it is the HP 2005pr (USB 2.0 dock) then this is not based on DisplayLink technology.

Wim

Yes it is
HP 2005pr USB 2.0 PORT REPLICATOR
PART NUMBER; 681279-001
SPARES NUMBER: 690649-001

Wim
01-17-2013, 12:30 PM
Yes it is
HP 2005pr USB 2.0 PORT REPLICATOR
PART NUMBER; 681279-001
SPARES NUMBER: 690649-001

OK - That's not a DisplayLink dock. You will need to contact HP for drivers for this.

Wim