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Maxxpower33
08-25-2011, 12:31 AM
Hello,

About one year ago I purchased a model UGA-2K-A usb display adapter. It has worked great and I have been very happy with the purchase.

However, today when I went to use it, it did not work. Upon further inspection it seems that the little green light is not even on when plugged in. I have tried several usb cords to eliminate the possibility that it is the cord.

Can you recommend any trouble shooting steps or where to go from here?

Thanks.

jimAH
09-14-2011, 05:49 PM
I'd recommend you attach the logs http://www.displaylink.com/support/ticket.php?id=269