The 10.13: High Sierra Thread

Johan · 11-30-2017, 05:03 AM

So I finally got my screens working, but now Im getting logged out everytime I pull the plug on my external screens, when going to meetings with my computer etc. And sometimes when I get back to my desk as well. Everything I was working non gets reset, like connections to vpn, ongoing builds, vnc connections, my virtual machines get super crashed etc.

Really frustrating. Only happens when using the display link screens.

Any progress on this issue?

Quote:

Originally Posted by Johan

Displaylink adapter 1 info:
USB3.0 UHD DisplayPort Adapter:

Product ID: 0x4301
Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.)
Version: 35.80
Serial Number: 000100160348300
Speed: Up to 5 Gb/sec
Manufacturer: DisplayLink
Location ID: 0x02620000 / 7
Current Available (mA): 900
Current Required (mA): 504
Extra Operating Current (mA): 0

Displaylink adapter 2 info:
USB3.0 UHD DisplayPort Adapter:

Product ID: 0x4301
Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.)
Version: 35.80
Serial Number: 000100160348266
Speed: Up to 5 Gb/sec
Manufacturer: DisplayLink
Location ID: 0x02500000 / 2
Current Available (mA): 900
Current Required (mA): 504
Extra Operating Current (mA): 0

I am using displaylink 4.0.0 drivers.

Carlo · 11-30-2017, 08:16 AM

Quote:

Originally Posted by Johan

So I finally got my screens working, but now Im getting logged out everytime I pull the plug on my external screens, when going to meetings with my computer etc. And sometimes when I get back to my desk as well. Everything I was working non gets reset, like connections to vpn, ongoing builds, vnc connections, my virtual machines get super crashed etc.

Really frustrating. Only happens when using the display link screens.

Any progress on this issue?

We're trying to find mitigations. If you haven't done so already, please raise a bug through Apple support or bugreporter.apple.com.

Our bug about these crashes is ID 33650324, Apple's bug is ID 26394372.

Best regards,
Carlo

maxisan · 12-01-2017, 08:41 AM

My issue is, that i cannot unlock my MacBook Pro with my Apple Watch when i'm connected to my CableMatters USB 3.0 to HDMI Adapter in Black or White Video Adapter.

I'm working with my MacBook Pro (Retina, 15-inch, Mid 2015) with macOS High Sierra 10.13.1, my Apple Watch Series 3, my Henge Dock and 3 DELL monitors.

1 monitor is directly connected via HDMI, 1 through mini displayport and 1 through my CableMatters USB 3.0 to HDMI Adapter in Black or White Video Adapter (SKU 103046 with latest DisplayLink USB Graphics Software for OS X and macOS 4.0.0 drivers).

My system works great but i can't unlock my MacBook with my Apple Watch if it's docked to all monitors.
When i disconnect the CableMatters Video Adapter, everything works fine and i can unlock my MacBook with my Apple Watch.
Without the monitors and undocked, the unlocking works perfect.

I think the problem is the CableMatters Video Adapter. But it works fine with macOS Sierra! After i upgraded to macOS Hight Sierra, the problem appeared.

Some other people have got the same issue: https://discussions.apple.com/thread/7679903

paultzirides · 12-06-2017, 02:34 AM

I think the issue is related to the way Apple is handling secure/protected content when a DL display is connected. It appears that they prevent any secure content from passing to the workstation (HDCP-enabled content, Apple Watch unlock, Apple Pay authorizations, etc.). I seem to recall reading somewhere that this is something that Apple is aware of and is going to be making adjustments to, I just don't know the timeline.

I'm in the same boat. It's frustrating to have to type my (very long) password every time I need to unlock while docked, but I'm adopting a patient approach, since things have been slowly getting better, I'm going to remain hopeful.

12-01-2017, 08:41 AM	#3
maxisan Junior Member Join Date: Dec 2017 Location: Germany Posts: 1	My issue is, that i cannot unlock my MacBook Pro with my Apple Watch when i'm connected to my CableMatters USB 3.0 to HDMI Adapter in Black or White Video Adapter. I'm working with my MacBook Pro (Retina, 15-inch, Mid 2015) with macOS High Sierra 10.13.1, my Apple Watch Series 3, my Henge Dock and 3 DELL monitors. 1 monitor is directly connected via HDMI, 1 through mini displayport and 1 through my CableMatters USB 3.0 to HDMI Adapter in Black or White Video Adapter (SKU 103046 with latest DisplayLink USB Graphics Software for OS X and macOS 4.0.0 drivers). My system works great but i can't unlock my MacBook with my Apple Watch if it's docked to all monitors. When i disconnect the CableMatters Video Adapter, everything works fine and i can unlock my MacBook with my Apple Watch. Without the monitors and undocked, the unlocking works perfect. I think the problem is the CableMatters Video Adapter. But it works fine with macOS Sierra! After i upgraded to macOS Hight Sierra, the problem appeared. Some other people have got the same issue: https://discussions.apple.com/thread/7679903

12-06-2017, 02:34 AM	#4
paultzirides Member Join Date: Jun 2013 Posts: 50	I think the issue is related to the way Apple is handling secure/protected content when a DL display is connected. It appears that they prevent any secure content from passing to the workstation (HDCP-enabled content, Apple Watch unlock, Apple Pay authorizations, etc.). I seem to recall reading somewhere that this is something that Apple is aware of and is going to be making adjustments to, I just don't know the timeline. I'm in the same boat. It's frustrating to have to type my (very long) password every time I need to unlock while docked, but I'm adopting a patient approach, since things have been slowly getting better, I'm going to remain hopeful.