Dell Docking 6000 & Monitor Issue

Gaz100 · 12-15-2023, 05:17 PM

I have a Dell 6000 docking station, which I have connected to my monitor via the HDMI cable.

I use my laptop (Dell) the monitor works fine no issue but when I connect the Type C to my ACER (PC) the monitor doesn't work (all the other elements such as keyboard and mouse do)? If I disconnect the HDMI from the docking station directly to the PC it works. Sometimes if I plug it back into the docking station the monitor display will work, but on PC start up it shows not connected again.

I have tried the following but none of it is making a difference:

1 - Changing HDMI cable

2 - A different docking station (still a Dell but a different model and a new one)

3. Upgraded the docking station drivers.

All of these have failed to work; I think it is something simple but m out of ideas, please can you help?

TY Gaz.

12-15-2023, 05:17 PM	#1
Gaz100 Junior Member Join Date: Dec 2023 Posts: 1	Dell Docking 6000 & Monitor Issue I have a Dell 6000 docking station, which I have connected to my monitor via the HDMI cable. I use my laptop (Dell) the monitor works fine no issue but when I connect the Type C to my ACER (PC) the monitor doesn't work (all the other elements such as keyboard and mouse do)? If I disconnect the HDMI from the docking station directly to the PC it works. Sometimes if I plug it back into the docking station the monitor display will work, but on PC start up it shows not connected again. I have tried the following but none of it is making a difference: 1 - Changing HDMI cable 2 - A different docking station (still a Dell but a different model and a new one) 3. Upgraded the docking station drivers. All of these have failed to work; I think it is something simple but m out of ideas, please can you help? TY Gaz.