Night Light setting accessible, but not Change Brightness

AlbanRampon · 09-26-2018, 12:49 PM

Hello,

I am not sure I understand the process here, but the HDMI output of our chip is not supported so that could be why you are experiencing issues with it. I raised this with the engineering team who worked on the feature.

For your side issue, the DisplayLink chip, like your keyboard, is connected to the USB hub in the box. That's not our technology and our device driver doesn't control that. I recommend you contact the dock manufacturer, Diamond Multimedia, for help on their product.

Kind regards,
Alban

09-26-2018, 12:49 PM	#1
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, I am not sure I understand the process here, but the HDMI output of our chip is not supported so that could be why you are experiencing issues with it. I raised this with the engineering team who worked on the feature. For your side issue, the DisplayLink chip, like your keyboard, is connected to the USB hub in the box. That's not our technology and our device driver doesn't control that. I recommend you contact the dock manufacturer, Diamond Multimedia, for help on their product. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution