11-24-2013, 08:39 PM | #1 |
Junior Member
Join Date: Nov 2012
Posts: 1
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Toshiba P870 + Toshiba Dynadock U3.0 == black screen
Hi,
I have just purchased a Toshiba Dynadock 3.0 and I have plugged that into my Toshiba P870 (already in windows 8.1). With all the excitement, I am getting black screens. The monitor indicates there is signal as it is on, and I can move my mouse into the screen but it is just like black hole.. I have followed the steps to uninstall, cleanup, plug in the dock first then plug in the monitor etc., none of them works!!!! I have also tested the dock with my wife's laptop which is running on windows 7, everything is working fine, so it must be the problem around windows 8 or the drivers in windows 8. Toshiba P870 has two graphic cards, Intel graphic 4000 and nvidia, I got the impression that nvidia will only kick in when there is 3D need. And I am not sure whether there is any limitation on the number of displays Intel graphic card can support. very very frustrated! What shall I do? any advice is appreciated! thanks! please also find the attached log files. Last edited by derek; 11-24-2013 at 08:50 PM. |
11-25-2013, 10:40 AM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you try upgrading the Nvidia graphics driver? Thanks, James |
11-25-2013, 06:10 PM | #3 |
Member
Join Date: Feb 2012
Posts: 48
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Seems like the commonality is NVIDIA drivers with the 7.4 M2 software. For me, 7.4 M0 still works as expected -- link here: http://displaylink.com/support/sla.php?fileid=98
See if this works for you in the meantime... This is a temporary workaround until DisplayLink sorts out their NVIDIA bug... |
11-27-2013, 04:52 PM | #4 |
Junior Member
Join Date: Nov 2013
Posts: 12
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Fyi
I attempted the process suggested by luiset83, but in my situation, it was not successful, so I am stuck waiting for the new drivers, which it has been indicated are due out in "mid-December".
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