Blinking & No Rotation- B3 & OS X 10.7.1

greenkiwi · 09-02-2011, 08:22 PM

Will do. Do you want me to get it into the "blink" state and then grab the info?

greenkiwi · 09-02-2011, 09:47 PM

Here's the log, thanks for the help.

greenkiwi · 09-06-2011, 09:07 PM

Did that contain the information you needed? Or do you need more?

ChristianP · 09-07-2011, 08:10 AM

Quote:

Originally Posted by greenkiwi

Did that contain the information you needed? Or do you need more?

Thanks for the logs. We haven't identified the problem yet. Did you captured the logs during the blinking state? If not could you please get into the blinking state and capture the logs again (reduce the verbosity to DEBUG)? Could you also temporary uninstall the gfxCardStatus app before capturing the logs? Try also to change the display arrangement (move to the left or right of the internal screen) and see if the problem is still there. Thanks

greenkiwi · 09-08-2011, 12:08 AM

It was during the blinking. I'll try again tomorrow with various configs.

greenkiwi · 09-09-2011, 06:31 PM

I have updated to 1.7b4, things are better... the screen doesn't blink as much and as a result it's almost usable.

I turned off anything that could effect the display and restarted before doing any of the testing.

I tried putting it in other locations, no luck.

I also have a problem when switching spaces where the screen is ALWAYS blank on whichever space is not the one it was open for when it connected.

Still have problems.

I've attached two logs. The first is just the one for blinking. The second was taken in the second space with the screen blank.

greenkiwi · 09-09-2011, 06:38 PM

Just checking, could this be a hardware issue? (faulty or overheating, i'm in an air conditioned office and the device is completely out in the open) I just got the device so if it is a hardware issue I'd rather return it and get a new one, while still inside my return window.

I'm guessing MonoPrice will not have a problem extending the window (by seeing all of this information here) so it isn't that big a deal... They'd rather know it works or doesn't work rather than just guess.

09-02-2011, 08:22 PM	#1
greenkiwi Junior Member Join Date: Sep 2011 Posts: 19	Will do. Do you want me to get it into the "blink" state and then grab the info?

09-06-2011, 09:07 PM	#3
greenkiwi Junior Member Join Date: Sep 2011 Posts: 19	Did that contain the information you needed? Or do you need more?

09-08-2011, 12:08 AM	#5
greenkiwi Junior Member Join Date: Sep 2011 Posts: 19	It was during the blinking. I'll try again tomorrow with various configs.

09-09-2011, 06:38 PM	#7
greenkiwi Junior Member Join Date: Sep 2011 Posts: 19	Just checking, could this be a hardware issue? (faulty or overheating, i'm in an air conditioned office and the device is completely out in the open) I just got the device so if it is a hardware issue I'd rather return it and get a new one, while still inside my return window. I'm guessing MonoPrice will not have a problem extending the window (by seeing all of this information here) so it isn't that big a deal... They'd rather know it works or doesn't work rather than just guess.