Windows turns off monitors and then when they turn back on several are blank

xnaron · 10-30-2014, 03:59 PM

I have 6 monitors hooked up to my windows 8.1 system. I am hooking up a 7th via evga uv39+. When windows turns my monitors off (power saving turn monitors off after xx min) 2 of my display port monitors turn back on but remain blank and will not display anything (just remains black). The evga uv39+ monitor wakes up and displays properly. My primary monitor (display port) works fine. I have tried 7.7 and 7.6 versions of displaylink and using the cleaner tool. If I uninstall displaylink software my monitors wake up fine. This is definitely related to the displaylink software/driver.

I am running i7 4770K, win 8.1 64 bit, radeon r9 280x asus video card.

Monitors are:
3x benq bl2411 on display port
1x display port to hdmi to tv
1x dvi to hdmi tv
1x dvi to hdmi tv

The monitors that stay blank are the 2 benq bl2411pt on display port that are not the primary monitor which is benq bl2411pt on display port.

Using latest amd video drivers.

Anyone see this before?

I did run the debug tool but am hesitant to post the results publicly as I have not checked if there is any private information in the results.

Video showing the issue
https://www.youtube.com/watch?v=57j0SoJMcGs

video showing no issue with displaylink unplugged and drivers uninstalled
http://www.youtube.com/watch?v=HwLWCY3f83E

10-30-2014, 03:59 PM	#1
xnaron Junior Member Join Date: Oct 2014 Posts: 7	Windows turns off monitors and then when they turn back on several are blank I have 6 monitors hooked up to my windows 8.1 system. I am hooking up a 7th via evga uv39+. When windows turns my monitors off (power saving turn monitors off after xx min) 2 of my display port monitors turn back on but remain blank and will not display anything (just remains black). The evga uv39+ monitor wakes up and displays properly. My primary monitor (display port) works fine. I have tried 7.7 and 7.6 versions of displaylink and using the cleaner tool. If I uninstall displaylink software my monitors wake up fine. This is definitely related to the displaylink software/driver. I am running i7 4770K, win 8.1 64 bit, radeon r9 280x asus video card. Monitors are: 3x benq bl2411 on display port 1x display port to hdmi to tv 1x dvi to hdmi tv 1x dvi to hdmi tv The monitors that stay blank are the 2 benq bl2411pt on display port that are not the primary monitor which is benq bl2411pt on display port. Using latest amd video drivers. Anyone see this before? I did run the debug tool but am hesitant to post the results publicly as I have not checked if there is any private information in the results. Video showing the issue https://www.youtube.com/watch?v=57j0SoJMcGs video showing no issue with displaylink unplugged and drivers uninstalled http://www.youtube.com/watch?v=HwLWCY3f83E Last edited by xnaron; 10-30-2014 at 05:07 PM.