Issues with Zoom Screen Sharing

[RochesterPerson]

Originally Posted by displaylinkuser1

I just received (via email support) these latest instructions. It looks similar to the manual instructions posted already in this thread. Other than, a new driver. I just went through these steps myself, so too early to determine if it works. Sharing nonetheless.

Download DisplayLink Installation Cleaner for macOS.
https://support.displaylink.com/know...tool-for-macos
https://www.synaptics.com/products/d...lation-cleaner

Run End-User Cleaner tool.

Select actions to be performed by the End-User Cleaner tool. All actions are enabled by default to fully clean the workstation. The actions are described further in this paragraph.

Click "Clean" button.

A system prompt will appear, requesting the user to provide password. Please provide the password.

End-User Cleaner tool will proceed with the cleaning. This may take up to few minutes.

Depending on selected options a restart can be or be not needed. If it is not required, the tool can be closed by clicking "OK" button. I restart is required, tool displays the "Restart" button instead. To complete the cleaning process, please click the "Restart" button to reboot the system.

Download and install this version of the driver : https://www.synaptics.com/products/d...9?filetype=exe

This has been driving me crazy forever and I came here to find this! It worked and continues to work! Does anyone know when we'll be able to upgrade from 1.9.0? I guess if it works well, what is the need though...

[JoshR]

I wanted to post an update since it's been over a week. . .

Good News: 1.9 seems to work great, no lockups when sharing screen.

Bad News: Corporate IT device management keeps forcing an update to DisplayLink 1.10 anytime I reboot, which is a total pain. I've asked for an exception . . .