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Old 03-15-2011, 03:38 PM   #1
Pawel
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Were both monitors connected to your laptop when running the support tool? It looks like only one that is setup with 1920x1080 was connected...Please connect both monitors, or if both were connected, then please attach only the one that cannot do 1920x1080 and re-run the support tool.

Thanks
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Old 03-16-2011, 11:10 AM   #2
BoffinGus
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Hi Pawel,

Yes both were connected.

I've just downgraded to 4.6 and used the support tool, attached zip.

I'll go back to 5.6 and connect only the X233H that does 1680x1050

Gus..
Attached Files
File Type: zip 20110316_225607.zip (1.13 MB, 785 views)
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Old 03-16-2011, 11:37 AM   #3
BoffinGus
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Hi Pawel,

Back to 5.6 and only with Monitor that says it's in 1920x1080 but monitor OSD says it's still 1680x1050. Zip attached.

I'll sawp USB 2.0 UGA adapters and see what happens.

Gus..
Attached Files
File Type: zip 20110316_232754.zip (1.44 MB, 780 views)
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Old 03-16-2011, 11:52 AM   #4
BoffinGus
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Update....

Pawel just swapped USB 2.0 UGA adapters and now both are 1920x1080??
USB A to mini USB not swapped.

Support tool since swap attached..

Gus..
Attached Files
File Type: zip 20110316_234912.zip (1.52 MB, 768 views)
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Old 03-16-2011, 02:18 PM   #5
Pawel
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Quote:
Originally Posted by BoffinGus View Post
Pawel just swapped USB 2.0 UGA adapters and now both are 1920x1080??
USB A to mini USB not swapped.

Support tool since swap attached..
Can you now setup both monitors with 1920x1080?

Pawel
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Old 03-19-2011, 12:30 PM   #6
BoffinGus
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Hi Pawel,

Yes both can now be set to 1920x1080.

But device that wasn't doing 1920x1080 has less resolutions available than the other?


Gus..
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