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Old 04-01-2024, 02:11 AM   #1
takahiro
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Join Date: Apr 2024
Location: Japan
Posts: 3
Default DisplayLink does not work on sonoma 14.4.1

I updated macOS then displaylink not work. the details are as bellow:

mac arch - M2
macOS - sonoma 14.4.1
displaylink - 1.10.1 build96
displaylink rotation and toggle in displaylink manager - SHARP
displaylink clean tool - DONE

Best Regards

Last edited by takahiro; 04-01-2024 at 03:26 AM.
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Old 04-01-2024, 08:19 PM   #2
SpaceTintin
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Default

I am having the same issue.
I updated macOS to 14.4 and noticed it wasn't working. Updating to 14.4.1 did not resolve the issue.

Mac - M1
macOS - Sonoma 14.4.1
USB C Docking Station - Kensington SD4750P
displaylink clean tool - DONE
displaylink - 1.10.1 build 96
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Old 04-01-2024, 09:26 PM   #3
sholsapple
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Posts: 2
Default Same problem with Sonoma 14.4.2

Posted below (3/26) - I was just installing Displaylink. My issue describes not being able to get DisplayLink up and running properly after installation:

"I turned on screen reporting for DisplayLink and chose quit/reopen. However, DisplayLink still thinks the setting is off. I confirmed it is still on. I've rebooted turned the setting off/on and done a quit/reopen. I don't know why DisplayLink is not picking up the access. I'm using Sonoma 14.4.1. I'm running DisplayLink Manager 1.10.1 (Build 93)."

I submitted a support ticket, but they have been unable to help much. I created a screen recording for them but did not get an answer on where to upload it. Others at my work found that DisplayLink stopped working once they upgraded to 14.4.1.
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Old 04-01-2024, 09:49 PM   #4
beckydoesamovies
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Exclamation

Displaylink also stopped working for me when I updated to Sonoma 14.4.1
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Old 04-03-2024, 10:47 AM   #5
Steph
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Join Date: Oct 2019
Posts: 3
Default

Same for me...
MBP i7
Somona 14.4.1.
Dell d6000 docking station

Only one of 2 external screens displayed - Samsung. The one connected over display port is staying black ie. not appearing in the display management extension of the Mac.
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Old 04-03-2024, 10:59 AM   #6
wesbite
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mac arch - M2
macOS - sonoma 14.4.1
displaylink - 1.10.1 build96
Dell d6000 docking station

Using 2 external monitors. Previously 1 connected with HDMI and another DP -> After Sonoma update only HDMI worked. Tried many things but "fixed" by only using DP for both monitor.
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Old 04-03-2024, 11:02 AM   #7
rboerner
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Join Date: Jan 2015
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Default

For anyone having posted within this thread, if the original manufacturer (for example Dell, HP or Targus) of your DisplayLink-based docking station has not been able to assist you, then I would suggest reporting the issue directly to DisplayLink by following the process outlined here --> https://support.displaylink.com/know...to-displaylink
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Old 04-03-2024, 11:27 AM   #8
takahiro
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Location: Japan
Posts: 3
Default Why not?

we are displaylink users and customers.
you(displaylink dev) should fix this bug soon.
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Old 04-03-2024, 12:48 PM   #9
liennguyen2030
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Join Date: Apr 2024
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Default Same here

mac arch - M3
macOS - sonoma 14.4.1
HDMI1, HDMI2: ThinkVision T24i-10 (use 1920 x 1080 by default)
Issue: The 2 extended monitors are disconnected & reconnected automatically every 1 minute - 3minutes.

I submit issue & log directly to DisplayLink per rboerner suggested.
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Old 04-04-2024, 09:41 PM   #10
simonc
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Join Date: Feb 2024
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Default Dp - hdmi

So I have the same issue as everyone else. I can confirm that if I connect my monitor via the DisplayLink HDMI port instead of DisplayPort, it works correctly
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