02-27-2012, 02:14 PM | #1 |
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External monitor still not being redrawn correctly
OK, let's see if I can attach all the information you need and also explain what I am seeing AFTER installing this Alpha release
All seems to work fine with an Aero scheme BUT when I switch back to a Basic scheme things are still not working quite right I am now working with the external monitor DUPLICATING my laptop screen When I switch back to a Basic theme, the external monitor is now completely blank/black When I move my cursor, a "trail" is left painting what should be on the screen. This happens with ALL graphics - not just the applications that were causing problems before SO, things are now (if anything) worse than they were! BUT at least I can work with an Aero theme for now Hopefully this alpha release will improve Phil G PS Is there an easy way to revert to the old release?? PPS I am happy to work with you to try and resolve this issue with Windows 7 Basic themes Last edited by philg; 02-27-2012 at 02:19 PM. |
02-27-2012, 05:32 PM | #2 |
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OK
I just discovered that there are new USB3 drivers on the Dell website I have applied these, but if anything this has made the situation worse - now the external monitor just gets "rubbish" drawn on it If I use a USB2 port, I'm back to the "painting with the cursor" behaviour unless I use an Aero theme New debugging info attached Phil G |
03-05-2012, 01:59 PM | #3 |
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Can I assume that someone has actually looked at the diagnostics I uploaded a week ago?
All I have heard is a deafening silence Phil G |
03-06-2012, 02:40 AM | #4 |
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Same sort of issues here
G'day Phil,
We're having much the same problem here on my end. We've got over 130 of the DynaDock V docks from Toshiba which use the DisplayLink chips and we have loads of issues with them. Issue 1) Image Freezes on Dock - Requires power cycle to clear the image. Issue 2) Any graphics processing is incredibly slow on external monitor running anything other than projector only display settings and/or win 7 basic theme. We're going to do a limited release of the Alpha driver and see how it goes. Did it work at all for you? Cheers, Col |
03-06-2012, 08:51 AM | #5 |
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Thanks Col
With the alpha release (which I now have installed 'cos I can't figure out how to go back to the GA release I had before!) everything seems to work wine with an Aero sceme (this is Win 7) But with a classic theme, not good at all The GA release draws everything OK apart from Media Player and Live Messenger windows The alpha release doesn't draw anything OK at all - just seems to put repeated garbage in horizontal lines across the screen Happy to help with the next iteration though Phil G |
03-06-2012, 11:03 AM | #6 |
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Hi
We have been trying to reproduce this, but not been able to - even using a machine of the same spec. Is it possible to take a picture of the corruption you see with the horizontal lines on the screen? Also, have you had any other USB graphics drivers installed at any time? Its a long shot, but could explain what you are seeing. Thanks Wim |
03-06-2012, 11:31 AM | #7 | |
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Quote:
What I am now seeing is that under a classic theme, the borders of the windows seem to be draw OK (ALL windows that is) but the content only gets drawn, in 1/2 " squares, when I move the cursor around the screen I've attached three photos DSCF4488 shows the screen immediately after I switch to the external monitor ONLY - Window edges are all OK, but no content 4489 shows what happens when I move the cursor 4490 shows more of the Window content being revealed So far as I know, the ONLY USB graphics drivers I have installed were the ones that came with my Kensington dock, updated versions of these and now your alpha release I have upgraded the USB3 drivers themselves though, but I also see the same symptoms when I'm using a USB2 port SO, ignore my "horizontal lines" comment - my issue is that Window contents are not drawn UNTIL the cursor moves over the window Phil G |
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03-16-2012, 03:14 PM | #8 |
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Just found something REALLY irritating
I am using some Windows session recording software, and even using Windows Aero display when I start the recorder running, I get the same symptoms as above - the screen is only redrawn as I mouse over it I stress - this IS using a Windows Aero I am still using the alpha drivers from this forum as no-one has told me how I can get back to the production drivers I had before. That might be a useful next step for me - Please? Phil G |
03-16-2012, 05:36 PM | #9 | |
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Quote:
Sorry for any confusion |
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03-29-2012, 10:56 AM | #10 | |
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Quote:
Kensington just supplied me with a second docking station just to prove this is not a hardware issue (which, of course, it isn't) so I was wondering whether there are any new drivers due to be released? |
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