Dell D6000 gets stuck at 640x480

JK- · 05-17-2024, 02:35 PM

Help!

I realize this post is from quite some years back but unfortunately I'm facing the same issues now.

I have used the D6000 dock for quite a few years and the problem only started today.

1 monitor works like it should.
2nd monitor on the displayport is recognized as "no monitor" and set at 640x480 without options to increase resolution.

Troubleshooting done:
- Installed the latest drivers version 11.2.3146.0, A05
- Tested the second monitor by connecting this display to my PC directly -> Monitor works perfectly fine
- Connected the D6000 to 3 different PCs/laptops -> all face the same issue with low res on the 2nd monitor
- connecting the 2nd monitor to a different displayport doesnt help either

05-17-2024, 02:35 PM	#8
JK- Junior Member Join Date: May 2024 Posts: 2	D6000 stuck at 640x480 Help! I realize this post is from quite some years back but unfortunately I'm facing the same issues now. I have used the D6000 dock for quite a few years and the problem only started today. 1 monitor works like it should. 2nd monitor on the displayport is recognized as "no monitor" and set at 640x480 without options to increase resolution. Troubleshooting done: - Installed the latest drivers version 11.2.3146.0, A05 - Tested the second monitor by connecting this display to my PC directly -> Monitor works perfectly fine - Connected the D6000 to 3 different PCs/laptops -> all face the same issue with low res on the 2nd monitor - connecting the 2nd monitor to a different displayport doesnt help either Last edited by JK-; 05-17-2024 at 03:35 PM.