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10-25-2023, 11:14 AM | #1 |
Junior Member
Join Date: Jan 2021
Posts: 3
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DisplayLink Manager randomly quitting. M1 Air. Sonoma 14.0 .10.0 Alpha 2 (116)
I have a Wavlink USB3 hub running a 3rd monitor on my M1 Air.
It's been rock solid even through the Sonoma update, but something last week caused the monitor to start to disconnect periodically. Seemingly randomly - sometimes I can go hours, sometimes it's every couple minutes. When the monitor disconnects, I notice the DisplayLink Manager is not running. Restarting the Manager reconnects the monitor. Any thoughts? Thx! |
10-25-2023, 02:49 PM | #2 |
Junior Member
Join Date: Oct 2023
Posts: 3
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Same behavior with a Dell D6000 dock and Macbook Pro M1
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10-26-2023, 07:04 AM | #4 |
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Join Date: Oct 2023
Posts: 3
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10-26-2023, 10:37 AM | #5 |
Member
Join Date: Sep 2023
Posts: 44
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Strange I had the D6000 dock before I changed to the Alogic one didn't have any issues with either..
Has to be a setup issue.. I did have an issue once, as I need a long USB-C host cable as my MacBook is on another desk I struggled to find a reliable one over 3 meters once I got a good cable had no issues since. Also power can be an issue sometimes, not enough power to Dock equals disconnects My setup is MacBook Air M2 15" Sonoma 14.1 DL 1.90 via one host cable Alogic Dock 3 Dell U2723 4K Displays 3X Displayport Logitech Wireless Keyboard/Mouse Logitech Webcam & Headset Monitor Light Bar Rode Mic All usb devices are running from the hubs in the monitors supplied by the dock. Also have a 14" MacBook Pro M1 Max using same setup no issues
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MacBook Air 15” M2 Midnight 3x Dell U2723QE 27” 4K Alogic DX3 Dock DL 1.10.0 Build 117 Sonoma 14.1.1 My Setup |
10-30-2023, 12:19 AM | #6 |
Junior Member
Join Date: Jan 2021
Posts: 3
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Thanks for the recommendation above to roll back to 1.9, that seems to have resolved it for me.
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10-30-2023, 09:32 AM | #7 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
If you are having issues with DisplayLink Manager crashing, please make sure that you update to the final release of DisplayLink Manager 1.10 available here. If the issue continues, please contact our support team directly. You can send an email to technical-enquiries@synaptics.com or submit a ticket via the DisplayLink Manager app - the support tab. Please also make sure to gather logfiles which will give us feedback from the driver. The instructions are located in the last (4th) link in my signature.
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
04-11-2024, 05:20 PM | #8 |
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Join Date: Apr 2024
Posts: 1
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I've upgraded DisplayLink Manager from 1.10.0 to 1.10.1 as I was having the same problem of it crashing (or randomly quitting) every few minutes / every few hours.
I've installed 1.9.0 and so far it's been working fine! It's only been 5 hours but I'll report here if the crash problem continues. P.s. let me know if anyone likes some log files of the crash. I'm happy with my v1.9.0 and totally forgot to record log files for the crashes on v1.10. I'd be happy to help submit a report. Last edited by regexyl; 04-11-2024 at 05:23 PM. |
04-24-2024, 07:22 PM | #9 |
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Join Date: Aug 2023
Posts: 7
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