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Old 01-08-2014, 02:39 PM   #1
Jay Muthukamatchi
Junior Member
 
Join Date: Jan 2014
Posts: 7
Post Monitors not getting signal - DisplayLink 7.5 & Windows 8.1

Hooked up Startech USB30DOCKHD docking station to "HP ENVY 17t-j100 Leap Motion QE CTO Notebook PC Drivers". All worked fine (laptop monitor and two HP Monitors and Wired LAN).

I left my laptop unattended for two hours. When I returned the dual monitors stopped working.

I spent over 6 hours on Displaylink support website and forum. Did all steps suggested in the support site and forum. Still DisplayLink UI will not come on.

FYI: I connected the wireless mouse to the docking station. It worked. However, wired LAN did not work.

Additional information:

OS = Windows 8.1 64bit (came with the laptop)

DisplayLink Core Software version 7.5.52874.0

DisplayLink Graphics version 7.5.52889.0

Configuration details about Startech USB30DOCKHD
http://www.startech.com/Cards-Adapte...et~USB3SDOCKHD

Configuration details about HP Envy 17t-100 laptop
http://h10025.www1.hp.com/ewfrf/wc/s...roduct=6744479

I liked the product when it worked. I love to have it working again. Any help is much appreciated.
Attached Files
File Type: zip LLIG-LAPTOP_20140108_075111.zip (1.13 MB, 1 views)

Last edited by Jay Muthukamatchi; 01-08-2014 at 02:41 PM. Reason: typo
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displaylink undetected, windows 8.1


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