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10-10-2011, 10:24 PM | #1 |
Junior Member
Join Date: Oct 2011
Posts: 1
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Excel and Word 2011 crash, Firefox and Fontbook force logout
Hello Everyone,
Trying to use the 1.7 beta 4 driver on late 2011 MBAs 11" and 13" with Kensington SD300v docking stations. Dock and desktop moved to external display. Fully patched OS and Apps. Variable: Thursby ADmitMac 6.0 is installed on the machines which exhibit problems. Machines without Thursby work fine. Problem: Excel and Word template chooser splash screens cause Word and Excel to crash. Workaround: Disabling template chooser screen allows user to launch Word/Excel documents. Problem: Launching Firefox, Font Book and a couple other apps causes my account to ___immediately___ log out. Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2011-10-10 21:51:56 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.1.3.110805 Crashed Module Name: CoreImage Crashed Module Version: 1.0.1 Crashed Module Offset: 0x00035b07 Blame Module Name: MicrosoftOffice Blame Module Version: 14.1.3.110805 Blame Module Offset: 0x004fa555 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 3 Operating System Information Operating System: Mac OS X 10.7.1 (Build 11B2118) CPU: Intel Core Duo, Number: 4, Speed: 1600 MHz gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB gestaltSystemVersion err = 0, result = 0x1071 Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440 Screen: 1366 x 768, depth = 32, ltbr = -1366, 0, 768, 0 Microsoft Application Information: Error Reporting UUID: 8C5112F8-88A5-4DC6-B835-FABC76C5C74E Time from launch: 0 hours, 0 minutes, 6 seconds Total errors on this client: 3 Last edited by Darrin; 10-10-2011 at 10:30 PM. |
10-13-2011, 11:41 AM | #2 |
Senior Member
Join Date: Feb 2009
Posts: 1,561
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Could you check if the same issue occurs with the v10.7.2 update from Apple?
Thanks Wim |
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