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Old 01-09-2012, 05:09 PM   #9
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
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Hi Alessio,

Can you please provide me with the folllowing information:

Is the dock connected directly to the laptop? Or via an external hub?
Did you perform a clean install of the developer preview or was it an upgrade?
Can you try disconnecting the dock, uninstalling the DisplayLink software and then run the cleaner tool (http://displaylink.com/support/ticket.php?id=297) before reinstalling and then reconnecting the dock?

Please see http://www.displaylink.org/forum/showthread.php?t=896 for some other suggestions for things to try when your device doesn't come up.

If this doesn't help let me know.

Thanks,
James
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