View Single Post
Old 11-15-2023, 08:01 AM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Arrow

Hello,
DisplayLink technology works with DisplayLink Manager software in tandem with a DisplayLink chip in the dock.
  • HP USB-C/A Universal Dock G2 uses DisplayLink technology with DL-6950 chip. It also uses another technology for a 3rd display.
  • HP Thunderbolt Dock G2 does NOT use DisplayLink technology.

Therefore, the DisplayLink Manager app has no function with your new dock. It will not see or manage it.
If you want to benefit from DisplayLink technology on the Macbook Air, and have DisplayLink Manager, you'd need to switch back to a docking station featuring DisplayLink technology.

Regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote