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Old 01-09-2012, 01:20 PM   #8
alessio.71
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Join Date: Aug 2010
Posts: 5
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Quote:
Originally Posted by JamesH View Post
Hi Alessio,

I've been unable to reproduce the issue you describe at DisplayLink with a similar laptop and the same dock.

Can you please provide me with the folllowing information:

1) Does this happen on all USB ports on your laptop?
2) Did the dock work as expected under Windows 7?
3) Do you have ethernet, audio devices or any other USB devices connected to the dock when the issue occurs?
4) Do you have any other USB devices connected to the laptop when the issue occurs?

Thanks,
James
1) Yes it does
2) Yes, I've the dual boot and it works on Windows 7
3) Yes, the docking has 4 USB ports (working), one ethernet 10/100 (working) and an audio in/out (working). The only thing that could be is that the video output has one standard 15pin video out and one DVI. I've connected the 15pin (I don't have a DVI monitor to test).
4) The only devices connected and used at the moment are a keyboard and a mouse (USB) but I've tried to connect the docking without.

Thanks for the effort,

Alessio
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