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Thank you for the response, I have done all the steps. I have also contacted Plugable support who sells my adapter.
In my case the issue occurs on a laptop running dual graphics. The Display link driver works fine when the laptop only uses integrated graphics. But problems occur when the NVidia driver is also active. I am using all the latest drivers. Plugable suggested that drivers would likely be updated in the near future that may resolve the conflict, thanks.
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