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Old 07-14-2010, 10:24 PM   #2
Sian
Junior Member
 
Join Date: Jun 2010
Posts: 15
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Hi Bernie,

When you gathered the log files, di you have installer logging enabled?

Can you re-run the support tool here http://www.displaylink.com/support/ticket.php?id=270, enable Installer Logging, run the installer for 5.4b1 to get the error message then rerun the support tool to gather the logs.

Thanks,
Sian
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