Plugable UGA-125 USB 2.0 Stopped Working. Green Light now never turns on.
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Hi, I have seen your very good support, and hope you could help me this time.
I purchased this item on September 6, 2011 through Amazon. Get it sent to my hotel and the bring it back home in Colombia (SouthAmerica). It worked fine till a couple of weeks ago, when the light stopped working and I started to get the error: Another Display not detected, when trying to extend my desktop in Windows 7. I have tried the adapter in other 4 different computers and it doesn't work in any of them. Can you please help me with this issue? I have recommended this device to a lot of friends, and it will be very embarrassing having this problem. Best Regards, Walter Novoa. Developer Evangelist Microsoft Colombia |
No problem - we'll help
Hi Walter,
No problem - we'll be able to help. We replied to your request over here: http://support.plugable.com/plugable...never_turns_on And will be glad to find a way to get you up and running again. Thanks! Bernie (FYI: Plugable uses DisplayLink's chips in our USB graphics products, but we're different companies) |
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